Fortify Your Defenses and Protect Your Accounts

At Embold, it is our duty to be careful stewards of our members’ money and to help you bank boldly and safely. This means that your security is our top priority.
We’re seeing an increase of scams and account-related fraud, particularly those involving calls or texts impersonating Embold, DMV, IRS, police, or even relatives, and phishing attempts designed to steal your personal and financial information.
Please know we will never solicit you for your personal or account information. If you receive a call, text, or email from an unknown source, please hang up or ignore the message (don’t click ANY links) and notify us immediately at 503.656.0671 or stop by one of our branches.
Fraudsters will create a sense of urgency and fear, posing as a legitimate entity. They often demand personal information or immediate payment to rectify a made-up issue. These scams can be sophisticated and convincing, making vigilance essential.
To safeguard your information and prevent account fraud, please use the following preventative measures:
- Guard Your Personal Information: Never share your personal or financial information over the phone or online, especially in response to unsolicited requests.
- Verify Before Acting: If you receive a communication claiming to be from a company you work with and it raises suspicion, do not engage or click on any links. Instead, visit their official website or contact them directly to verify its legitimacy. Locate the company website or phone number on your own. Do not trust the number or website given in the communication.
- Sending Money: Don’t make cash withdrawals, wire money, buy gift cards, cryptocurrency, or use a payment app to pay someone who has contacted you posing as a business. Scammers insist you can only use these ways to pay because it’s hard to track that money, and difficult, if not impossible, to get it back.
- Use Strong Passwords and Enable Two Factor Authentication: Ensure your online accounts have strong, unique passwords. Activate two-factor authentication (2FA) for an added layer of security.
- Monitor Your Financial Accounts: Regularly check your accounts for unauthorized transactions. Early detection is key to preventing potential financial loss.
- Stay Informed About Phishing Tactics: Be cautious of emails or messages that pressure you to act quickly, threaten legal action, or offer refunds. These are common tactics used in phishing scams.
- Keep Your Devices Secure: Ensure your computers and mobile devices have the latest security updates and antivirus software installed.
At Embold, we are continuously enhancing our security protocols to protect your information from these threats. However, awareness and caution are powerful tools in preventing fraud. If you encounter any suspicious activity or communications, please reach out to us immediately at 503.656.0671.
Your security is our top priority. By staying informed and cautious, we can work together to protect your account.